Zoom on Roll with Intellimouse is enabled in Excel – If your issue is specific to excel, there’s a very high chance that the problem is being caused by an Advanced feature called “Zoom on Roll with Intellimouse”.In this case, you will be able to resolve the issue by accessing your Synaptics driver settings and disabling the feature altogether. Pinch Zoom is enabled – If you’re encountering the issue on a laptop and you’re using a Synaptics driver, chances are you’re encountering this behavior due to a touchpad feature called Pinch to Zoom.If it is, the only fixes are to either unstuck the key or to replace your keyboard with a new one. If this scenario is applicable, you should use the On-Screen Keyboard to investigate if the Ctrl key is indeed stuck. Physically Stuck Ctrl key – In the vast majority of cases we ended up analyzing, this particular issue occurred due to a Ctrl key that was physically stuck and was causing this behavior in every single application.
